This is a translation of the Danish privacy policy. If the two differ, the Danish version applies.

1. Data controller

Stage Union, CVR (company no.) 44380293, Banevej 1, 4180 Sorø, Denmark, is the data controller for the processing of personal data. Questions can be sent to stageuniondk@gmail.com or +45 93 99 49 29.

2. What data is processed?

Stage Union may process name, phone number, email, address and delivery details, as well as information about bike, component, serial number, service history, fault description, requested setup, correspondence, agreement, payment and invoicing.

When you book an appointment, your details are stored in the booking system on the website, which is hosted by Netlify, so the workshop can see and handle your booking. Bookings are deleted no later than 12 months after they were created. Confirmations are sent through the email provider Resend. Applications to become an ambassador and sign-ups for product news are stored in the same way and deleted no later than 12 months after they were created, unless we start working together. You can unsubscribe at any time.

3. Purposes and legal basis

Answering enquiries, preparing quotes and carrying out service agreements.
Documenting work, setup, communication, payment and any complaints.
Complying with bookkeeping, tax and other legal obligations.
Protecting legitimate interests in secure operation, customer service and the handling of legal claims.

Processing takes place in particular to enter into or perform a contract, to comply with legal obligations and to pursue legitimate interests under the data protection rules. Marketing by email or text message is only sent when there is a valid basis for it.

4. Recipients and data processors

Data is only shared when necessary, with relevant suppliers of, for example, email, website, booking, payment, bookkeeping and shipping, and with authorities when the law requires it. Netlify is used for hosting and for storing bookings. Resend is used to deliver booking messages. Suppliers that process data on behalf of Stage Union must protect it in line with the applicable rules.

If a supplier processes data outside the EU or EEA, the transfer must have a valid basis, for example an EU adequacy decision or the European Commission's standard contractual clauses.

5. Storage

Data is only kept for as long as it is needed for the purpose. Enquiries that do not lead to an agreement are normally deleted or anonymised no later than 12 months after the last contact. Service and customer records may be kept for as long as they are relevant to the agreement, to documentation and to possible legal claims.

Accounting records are as a rule kept for five years from the end of the financial year they relate to, in line with the Danish bookkeeping rules.

6. Cookies and measurement

The website does not currently use marketing cookies or third-party analytics. Necessary technical functions may be used to deliver and secure the website. If statistics or marketing are added later, this information and any consent solution will be updated first.

7. Your rights

Depending on the circumstances, you can ask for access, rectification, erasure, restriction or data portability, or object to the processing. Some data cannot be deleted straight away if Stage Union is obliged to keep it or needs it for a legal claim.

Write to stageuniondk@gmail.com if you want to use your rights. You can also complain to the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk.

8. Security and changes

Stage Union uses reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. The policy is updated if the processing or the rules change. The current version is always available on this page.

Privacy policy.