1. Scope and seller

These terms apply when you buy goods in the webshop on stageunion.dk and have them delivered to a member state of the European Union. The seller is Stage Union, owner Lucas Berthelsen, Banevej 1, 4180 Sorø, Denmark, CVR (company no.) 44380293, VAT no. DK44380293, email stageuniondk@gmail.com.

Buying in Denmark, or booking suspension service? The Danish terms apply.

2. Ordering

You choose the number of sets on the product page and go to checkout. Payment is handled by our payment provider, Stripe, where you enter your delivery address and payment details and can check and correct them before you place the order. The contract is concluded when we confirm your order by email.

3. Prices and shipping

Prices are in euro and include VAT. Shipping is a flat €12 per order and is shown before you pay. There are no customs charges on deliveries within the EU.

4. Payment

You can pay by credit or debit card, Apple Pay or PayPal. The amount is charged when you place the order.

5. Delivery

We ship with GLS to the address you give at checkout. In-stock items are dispatched within 2 to 3 business days. Allow about 4 to 7 business days in total to Germany, Austria and Sweden. Delivery outside the EU is only possible by prior agreement.

6. Right of withdrawal

As a consumer you have the right to withdraw from this contract within 14 days without giving any reason. The period runs from the day you, or a person you have named who is not the carrier, receive the goods.

To withdraw, tell us in a clear statement before the period ends, for example by email to stageuniondk@gmail.com with your order number, or by letter to Stage Union, Banevej 1, 4180 Sorø, Denmark. You may use the model form below, but you do not have to.

What happens then. We refund everything you have paid, including the standard shipping cost, without undue delay and no later than 14 days after we received your withdrawal. We refund to the payment method you used. We may hold the refund until we have the goods back or you have shown that you have sent them.

Send the goods back to Stage Union, Banevej 1, 4180 Sorø, Denmark, no later than 14 days after you told us. You pay the direct cost of returning them. You are only liable for a loss in value if you have handled the goods more than is needed to check what they are and how they work.

Model withdrawal form. To Stage Union, Banevej 1, 4180 Sorø, Denmark, stageuniondk@gmail.com: I hereby give notice that I withdraw from my contract for the sale of the following goods. Ordered on / received on. Name of consumer. Address of consumer. Signature (only if sent on paper). Date.

7. 30-day arm pump guarantee

Ride Hand Lock for 30 days. If they don't help, send them back for a full refund. You only pay the return postage. The guarantee also covers used sets, and it comes on top of the ordinary 14-day right of withdrawal. The 30 days run from the day you receive the set. Write to stageuniondk@gmail.com with your order number and send the set to Stage Union, Banevej 1, 4180 Sorø, Denmark. The money is refunded to the same card once the set has been received. The guarantee does not affect your statutory rights.

8. Faulty goods

You have the legal guarantee of conformity that applies to consumer sales: at least two years. If something is wrong, write to stageuniondk@gmail.com with your order number and, if you can, photos. If the complaint is justified, we cover reasonable shipping costs.

9. Fitting and use

Follow the information on the product page: Hand Lock fits bars with an inner diameter of 17.4 to 19 mm and is tightened to 4 Nm at most.

10. Law and complaints

Danish law applies. If you are a consumer, you keep the mandatory consumer protection of the country you live in. If we cannot find a solution together, you can complain to the Danish Complaints Board, Nævnenes Hus, at naevneneshus.dk, or get help from the European Consumer Centre in your country.

Version: November 2026

Terms and right of withdrawal.